Workplace Environment Assessment Example

Clearly, diagnosis is a critical aspect of healthcare. However, the ultimate purpose of a diagnosis is the development and application of a series of treatments or protocols. Isolated recognition of a health issue does little to resolve it.

In this module’s Discussion, you applied the Clark Healthy Workplace Inventory to diagnose potential problems with the civility of your organization. In this Portfolio Assignment, you will continue to analyze the results and apply published research to the development of a proposed treatment for any issues uncovered by the assessment.

Work Environment Assessment Template


Incivility in nursing is well-known, with nurses getting harmed in different ways, from colleagues to patients and their families who physically and verbally attack them. The workplace assessment is essential as it allows nurses to develop strategies to overcome malpractice and associated negative effects (Broome et al., 2022). The Clark Healthy Workplace Inventory is a framework that allows healthcare entities and nursing practice settings to evaluate the level of civility and improve areas that pose safety threats to nurses. This paper uses the Clark Healthy Workplace Inventory framework to assess the workplace environment.

Summary of Results – Clark Healthy Workplace Inventory The workplace scored 94 out of 1000, meaning a healthy workplace. The results show that the workplace is conducive and good for employees. The results show that employees are happy and scored the highest rates of 5 in fourteen of the twenty areas, with the remaining 6 getting four ratings. For instance, the inventory shows that employees feel valued and are assets to the organization. They also live with a shared mission and vision based on values: respect, trust, and collegiality. They also feel that the workplace has open, transparent, and effective communication with the organizational culture improving. There is also collaboration, teamwork, and a mentorship program for employees. The workplace also has a wellness and self-care program for employees and professional growth and development resources. They also believe the workload is reasonable, manageable, and fairly allocated (Clark et al., 2023). The workplace allows free expression of diverse and opposing ideas and perspectives, offers competitive salaries, benefits, and other compensation, and enough chances for promotion and career development.
Identify two things that surprised you about the results. Also, identify one idea you believed before conducting the confirmed assessment. The workplace is effective and better. However, the score obtained through the assessment surprised me. While I knew the workplace was good, I did not expect a healthy score. Secondly, the employees demonstrated that the organization has sufficient professional growth and development opportunities. Imperatively, the rate by the employees surprised me because I did not expect it.

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The core idea that I believe the assessment confirmed is that many employees would not recommend the organization as a great place to work to families and friends. As such, most believe management should do more to attract talented and skilled workers to join the organization.

What do the assessment results suggest about the health and civility of your workplace? A score of 94 indicates that the workplace is very healthy and civil. The evaluation shows that the administration values employees by addressing their welfare concerns. The management focuses on effectively handling employees for better performance and patient safety. The results also indicate that the workplace is positive for employees, supports their professional progression, and better care delivery. The evaluation also suggests that nurses and nurse leaders work collaboratively to improve the overall safety of all employees, including newly graduated nurses who join the facility (Clark et al., 2023). The assessment results show that collaboration, a shared vision and mission, improved expression of employees, and incentives are essential to developing a better workplace to achieve set goals and objectives.
Briefly describe the theory or concept presented in the article(s) you selected.

Explain how the theory or concept presented in the article(s) relates to your Work Environment Assessment results.

In her article, Clark (2019) focuses on evidence-based practice (EBP) and ways organizations can enhance and entrench a culture of civility and respect in nursing. The article advances that healthcare providers, leaders, and nurses should promote a culture of civility and respect to improve patient safety and effective care delivery. Incivility is a critical problem in nursing as it scares away newly graduated nurses from continuing their professional practice. As illustrated by Hover et al. (2022), lateral violence can lead to post-traumatic stress disorder (PTSD) among nurses and increase their chances of leaving the nursing profession altogether. Therefore, the two articles emphasize the importance of civility to help nurse retention and improve patient safety. The articles show that civility is essential for nursing practice settings to improve care delivery and performance while ensuring patient safety and quality care delivery.

The concept of civil culture presented in the two articles relates to the outcomes of the work environment assessment in various ways. Firstly, civility is a core aspect of practical nursing practice. Secondly, healthcare settings and nurse leaders should develop evidence-based strategies to cultivate and nurture a culture of civility in the workplace. Again, the concept illustrates that nurses can perform better in a better environment that encourages the expression of views, promotes career growth and development, and has a competitive compensation package.

Explain how your organization could apply the theory highlighted in your selected article(s) to improve organizational health and create stronger work teams. Be specific and provide examples. The organization can use the concept to enhance areas where nurses feel they should improve based on the score. The four areas with a rate of 4 include employees getting fair and respectful treatment, involvement in decision-making, and policy development, and increasing trust levels between the management and employees (Lee et al., 2022). The organization can leverage these results to develop stronger work teams and collaboration to improve patient care delivery and protect nurses from any harm, either emanating from external or internal sources.





General Notes/Comments The assessment of the workplace using the Clark Health Workplace Inventory allows organizations to improve their workplaces and settings for nurses and other providers. The concept of the two articles emphasizes that healthcare leaders and nurses focus on evidence-based strategies to improve a culture of civility that enables employees to be part of decision-making and adequate care provision (Broome et al., 2022).




Workplace assessment is critical to improving overall care delivery through addressing concerns raised by nurses. The nursing profession experiences high levels of lateral violence that leads to many leaving the profession. As such, the assessment illustrates that organizational leaders can collaboratively work with nurses and their leaders to improve welfare and promote better civility strategies.


Broome, M., & Marshall, E. S. (2021). Transformational leadership in nursing: From expert clinician to influential leader

            (3rd ed.). New York, NY: Springer.

Clark Healthy Workplace Inventory (2023). Workplace Assessment. file:///C:/Users/ADMIN/Downloads/245662__Clark-


Clark, C. M. (2019). Fostering a culture of civility and respect in nursing. Journal of Nursing Regulation, 10(1), 44–52.

Hover, L. A., & Williams, G. B. (2022). New nurses’ experience with lateral violence and their decision to remain in nursing.

International Journal for Human Caring, 26(4), 199–208.

Lee, S., & Miller, K. (2022). Developing a diversity, equity, and civility council to advance health equity in nursing academia

and practice. Nursing Administration Quarterly, 46(3), E16–E23. DOI: 10.1097/NAQ.0000000000000528.

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